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F.A.Q.

Returns & refunds

We offer a 50-day return policy on all orders, even if the product has been used. To initiate a return, please contact our customer service team at support@musedearplugs.com.

What are the delivery times?

Between 1–4 business days. Once shipped, your order should arrive within 1 day (except Sundays).

What are your sizing options?

Every pair includes 4 soft silicone ear tip sizes (XS, S, M & L) for a personalised fit.

Do you ship internationally?

MUSED offers shipping in Europe.

Shipping policy

Free Express Shipping on orders over €75. In the Netherlands, shipping is free on orders over €75 and €4.95 on orders under €75.