F.A.Q.
Returns & refunds
We offer a 50-day return policy on all orders, even if the product has been used. To initiate a return, please contact our customer service team at support@musedearplugs.com.
What are the delivery times?
Between 1–4 business days. Once shipped, your order should arrive within 1 day (except Sundays).
What are your sizing options?
Every pair includes 4 soft silicone ear tip sizes (XS, S, M & L) for a personalised fit.
Do you ship internationally?
MUSED offers shipping in Europe.
Shipping policy
Free Express Shipping on orders over €75. In the Netherlands, shipping is free on orders over €75 and €4.95 on orders under €75.